Jamaica Service
The Jamaica SIM card, combined with an international mobile phone, is the most simple and economical solution for staying in touch while in Jamaica. ALL incoming calls, regardless of their origin, are FREE! Pay the local rate for local calls and use a mobile phone in Jamaica like you do at home. Since this SIM card is prepaid, there are no monthly fees and no need for a contract.
Benefits:
- JMD $100 (approx. US$1.40) starter credit
- A local mobile phone number in Jamaica
- FREE incoming calls
- Per second billing
- Voicemail
- Text messaging
- No yearly contract, monthly charges or credit check.
Rates
Domestic calls
Domestic rates are per minute for outgoing calls.
All incoming calls are free, regardless of where they originate.
Anyone Prepaid Package
| Calling to | Peak per minute rate |
Off-peak per minute rate |
| Fixed lines | 10 JMD ($0.15 USD) |
8 JMD ($0.12 USD) |
| bmobiles | 10 JMD ($0.15 USD) |
8 JMD ($0.12 USD) |
| Digicel mobiles | 10 JMD ($0.15 USD) |
8 JMD ($0.12 USD) |
| All other calls | 2.50 JMD ($0.04 USD) |
2.50 JMD ($0.04 USD) |
Peak Hours: 7am - 7 Monday to Friday
Off Peak Hours: 7pm - 7am Monday to Friday, weekends and holidays
Nights and Weekends Package
| Calling to | Peak per minute rate |
Off-peak per minute rate |
| Fixed lines | 12 JMD ($0.18 USD) |
6 JMD ($0.09 USD) |
| bmobiles | 12 JMD ($0.18 USD) |
6 JMD ($0.09 USD) |
| Digicel mobiles | 12 JMD ($0.18 USD) |
6 JMD ($0.09 USD) |
| All other calls | 2.50 JMD ($0.04 USD) |
2.50 JMD ($0.04 USD) |
Peak Hours: 7am - 7 Monday to Friday
Off Peak Hours: 7pm - 7am Monday to Friday, weekends and holidays
Incoming text messages are free. Outgoing messages are $0.10 each.
International calls
International rates are per minute for outgoing calls while in Jamaica.
All incoming calls are FREE!
| Calling to | Per minute rate |
| US | 18 JMD
($0.27 USD) |
| Canada | 18 JMD
($0.27 USD) |
| UK and Germany | 20 JMD
($0.31 USD) |
Coverage
Activating your service
Your Jamaica mobile phone number is displayed on the printed page that comes with your Jamaica SIM card. Your Jamaica phone number begins 876.
To activate your service:
- Travel to Jamaica.
- Be sure that the battery is adequately charged.
- Insert the SIM card into your GSM phone*.
- Turn your phone on.
- Start calling.
* You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert the SIM card into your international mobile phone with the gold contacts of the SIM card facing the metal contacts of your mobile phone.
Making and receiving calls
How to make a call
To make an international call from your Jamaica mobile phone dial 00 (or +), followed by the country code (1 for the US), area code and phone number.
How family and friends call you
Family and friends need to dial 1 followed by your mobile phone number.
For example, when calling from the United States, callers need to dial 1 and then your mobile phone number.
Recharging your account
To add credit to your Jamaica SIM card, you will need to purchase recharge vouchers, also called Top up cards. You will find these vouchers at most tabac shops, convenience stores, petrol stations and authorized Cellcom dealers in Jamaica. They may be purchased in 4 denominations: 100 JD ($1.50 USD), $200 JD ($3.00 USD), $300 JD ($4.50 USD) and $500 JD ($7.50 USD).
To recharge your account:
- Purchase a recharge voucher.
- Scratch off the grey protective layer to reveal your 13 digit voucher code.
- Dial *121* followed by your voucher code.
- Press [SEND].
- Start calling
Do not purchase another Jamaica SIM card when your credit is depleted! You only need a recharge voucher!
To check your current account balance:
- Dial *120# and press [SEND].
Contacting Customer Service
Customer service for your Jamaica SIM card is available 24/7 by dialing 1-888-225-5295 or 100 from your Jamaica mobile phone.
Service life
If you do not recharge your Jamaica SIM card account within 3 months of your initial use, your Jamaica SIM card and phone number will be recycled and any remaining credit will be forfeit.
Every time you recharge your account, the validity of your SIM card will be extended for 14, 21, 28 days or 42 days, depending on the denomination of your Jamaica recharge voucher.
You have 60 days in which to recharge your account after the expiration of each voucher. After this, you will be able to receive calls with your Jamaica SIM card but will need to recharge in order to make an outgoing call.
If you do not recharge your account within the 60 days, your SIM card and moble phone number will be automatically recycled and any remaining airtime credit will be forfeit.
Handset compatibility
This SIM card requires an unlocked international GSM mobile phone. If you do not have your own suitable handset, we have several models available for your review and consideration. Please click here for more information.
If you have difficulty using the service in your handset, please contact Customer service